LAVAVO PRIVACY POLICY


This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or use a our app.

PERSONAL INFORMATION WE COLLECT

When you create or update your Lavavo account, we collect certain information about you and about your vehicle. This may include your name, email, phone number, password, profile picture, payment or banking information. And for washers we also collect government identification documents, including driver’s license numbers or insurance information to help us verify washers' identity, background information, and eligibility to work, for regulatory, safety, and security purposes.

We Also collect precise or approximate location data from your mobile device when you use Lavavo's app for booking a job if you are a user. If you are a washer, we collect this data when the app is running and you are accepting jobs.

We may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device when you browse Lavavo.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect and use data to provide convenient services. We also use the data we collect:

  • For customer support
  • For research and development
  • To enable communications between users
  • To send marketing and non-marketing communications to users
  • In connection with legal proceedings

We do not sell or share user personal data with third parties for their direct marketing.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

We use cookies and other identification technologies on our apps, websites, emails to authenticate users and remember their preferences and settings.

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.